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Spanish Bilingual

Customer Service Representatives

If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient-focused, and enjoy interacting with patients, patient representatives, providers, pharmacies, and more, then this may be the position for you. 

Caring for patients, our communities and each other.

Our teams have the wonderful responsibility of guiding millions of people to the healthcare resources they need, while helping to make the process less complicated for them.

That’s why our culture is based on each of us striving to deliver our personal best in every interaction—whether that’s supporting a client, a patient, a charity or a coworker who needs a little extra help.

Culture

WHO YOU ARE

If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you.

WHAT YOU’LL DO

At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!

If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoy interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you!

What You Bring 

• Spanish and English Proficiency
• High School diploma or GED required
• Minimum of six (6) months of experience in a customer service, scheduling, healthcare, & call center environment required.
• Understanding of and compliance with contact center performance metrics (e.g., adherence, quality, attendance, service levels)
• Ability to type at least 35–40 words per minute
• Proficiency with Windows-based systems and Microsoft Outlook, Word, and Excel
• Experience or ability to learn multiple systems simultaneously, including CRM, scheduling platforms, and client-specific tools
• Strong problem-solving, multitasking, organizational, and communication skills
• Working knowledge of medical terminology and healthcare processes is preferred
• Ability to accept and implement feedback and adapt to change

SOUND EXCITING??

We’ve got a place for you.

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• Health, Dental and Vision insurance
• 401k plan with company match
• Paid time off on top of Holidays
• Flexible Spending Accounts
• Employee Wellness Program
• Career Development Opportunities

What's In It for You?